4/27/2023 0 Comments Wicker bed frame king![]() Many manufacturers are still quoting 1 year lead times whereas in the past they might have been able to produce in 30 - 90 days. PLEASE NOTE SHIPMENT FROM INDONESIA TYPICALLY RANGE TO CANADA BETWEEN 2 UP TO 3 MONTHS. In this case if you order after item was sold out, it will come in our next shipment.Īlthough it may not be as high right now as it was during the first wave of Covid, all ports are currently facing huge congestion problems due to the still very active impacts this has had on our manufacturing and transportation sector. Many Items pre orders when coming are already sold out. If you need Exactly date prior to order send us an email for more accurate info. We direct import from abroad and have shippment containers arriving every 3 months, we work with many suppliers at same time, status will depend usually when your order was place and if the item is coming is on the way, or the next one. Some items will require a signature to complete the delivery. We are happy to hold onto your order for a few days, however, If you NOT pick up your order in a timely manner, after eight weeks, we will be forced to resell this item to recoup our costs for storage and administration fees.įor delivery items for which we are not provided a tracking number, after the order item reaches your local area, the delivery company may contact you via phone, email or text to schedule a delivery date and time that works for you. ***Kindly note that CASA CHIC is a small local business with limited warehouse storage available. We will contact you once your order has been received and is ready for pickup. Please note this option is currently only available to local GTA customers. ***We offer free in-store pick up with in 7 days of purchase from our Mississauga Warehouse. This means your order can be delivered to a main entrance, garage or driveway. Feel free to reach out prior to placing your order should you have any questions or concerns.Ĭurbside delivery is delivered by a third-party freight company and will be adhering to all Covid-19 safety standards. We will contact you with a quote after your order is placed. If you are shipping to a remote or rural location, please be advised there may be additional delivery fees. We ship across Canada and the mainland USA Please allow 5 days to Handling and Packing the orders to USA for Safe Arriving. ![]() SHIPPING USA : AFTER CUSTOMS CLEAR IS DONE TAKE ABOUT 15 - 20 DAYS, DEPENDING OF POSTAL CODE and DISTANCE. ![]() REST OF CANADA USUALLY TAKE 10- 15 BUSINESS DAYS AFTER SHIPMENT FREIGHT COMPANY PICK UP FROM US. WE SHIP TO OTTAWA, MONTREAL & QUEBEC 7- 15 DAYS. Please feel free to contact us if you’d like to know if an item you’re interested in is in stock. We strive to have all in stock items shipped as quickly as possible. If in stock at our warehouse, most pieces ship within 2-4 weeks of order receipt, unless otherwise specified. You are welcome to wait until our promotional periods to purchase your items. We do not honour prices for previously placed orders, purchases made in our shop, POS purchases, or backordered items. Items eligible for return or exchange: Items that arrive damaged if notified within 48 hours of delivery or pick-up. After 48 hours, online orders cannot be canceled and are subject to the final sale policy. A cancellation request after 24 - 48 hours incurs a 15% restocking fee to the client. Online orders can be canceled within 24 hours for no charge. Items damaged through normal wear, such as sun exposure, humidity, or other natural factors.Medium/large furniture items (dining tables, dining chairs, armchairs, sofas, cabinets, sideboards, nightstands, beds and any other items over 20 lbs).Custom or made-to-order items, including artwork and furniture.Please ensure the item has been packaged carefully and correctly for shipping.ĭo not ship items back to our store warehouse without pre-approval, as we will need to review returns on a case-by-case basis. We do not accept returns on all items due to cost and space reasons. In most cases, a 15% restocking fee and/or damage fee will be charged to the client. Refunds will only be processed to store credit within 7 - 10 days from the date of receipt. Returns are for store credit only. Once products have been received back at our warehouse, they will be inspected to ensure they are in their original condition and packaging. Please reach out to our customer service associates for approval of your return and to initiate the return costs to send the item back to our store warehouse will be the responsibility of the buyer. ![]() We only accept returns on eligible items indicated below. Please carefully check the list below to ensure your item qualifies before reaching out for a return. We ask that all requests for returns are brought to our attention within 7 daysof receiving the product.
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